In most practices a small percentage of claims do not get resolved and can be difficult to conclude
You typically file tracers and make phone calls to the insurance companies but, unfortunately receive marginal response. This small percentage of claims may remain uncollected for months! Since you are not setup as a collection agency to deal with these unpaid accounts, you’re often faced with two difficult choices. Write off the unpaid accounts or refer them to a hard-core collection agency. In which case your practice loses 35 to 50 percent of the value of the claim. Additionally, your practice will most likely lose the patient as a client. Harsh collection measures usually result in the loss of patient goodwill.
In summary, what we wish to provide you is an ability to close the book on every insurance claim by utilizing this service only on those specific claims requiring this type of additional effort. We will provide this at a fee which frankly is not possible for your practice or your staff to approach, not even considering the impact and effectiveness of our national collection program.
- » Track accounts receivables in aggregate, by category and by claim
- » Gain insight into the most profitable areas of your practice and most reliable payers
- » Back office experts follow up on denials to ensure you get paid right, faster
- » Reporting tools allow you to monitor, track and benchmark the performance of your practice