Faq

FAQs

There are several ways for your office to send in your billing, including the following.

» Standard Mail – just place your documents into a secured envelope and mail to our main office.

 

» Fax – the quickest way to get your billing to us! Just fax each completed document to our office on an as needed basis (after each visit, at the end of each day, once per week, etc).

 

» Email

How often should we send our new billing to you?

We recommend sending your new billing to us on a daily basis. This allows for timely processing and ensures that your revenue cycle management is up-to-date. By sending your billing on a daily basis, you can minimize any potential delays or errors in the billing process, which could impact your revenue stream. However, the frequency of billing submissions can be tailored to meet the specific needs of your organization. Our team is always available to discuss and establish a billing submission schedule that works best for you.

How do we report when treatments are rendered, so that you are able to generate a claim on our behalf?

To generate a claim on your behalf, we require timely and accurate reporting of the treatments that have been rendered to your patients. This can be done through our secure online portal or by faxing the encounter form or superbill to us. The encounter form or superbill should include the following information:

  1. Patient demographics: name, date of birth, address, and insurance information.
  2. Date of service and the location where the service was rendered.
  3. Procedure or service codes that accurately describe the treatment provided.
  4. Diagnosis codes that support medical necessity for the treatment provided.

It’s important to ensure that all information provided is accurate and up-to-date. Our team of experts will review the information and ensure that the claims generated are compliant with all regulatory requirements, including those of insurance companies and government payers.

If you have any questions or concerns regarding the reporting process, our team is always available to provide guidance and support.

What information is needed in order for your office to generate a claim on our behalf?

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How do we report payments received from our patients, for both co-payments and patient billing?

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What happens if we accidentally omitted any of the information contained on the required forms, and we already sent them to your office?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

Do we have to report the insurance payments received in our office to you?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

We prefer to bill our own patient’s, but we are interested in obtaining insurance claim processing services from you. Does your company offer this service?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

How do you handle non-payments from a patient?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

How do you handle non-payments from an insurance carrier? (denials, etc.)

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

How often will our patients be billed?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

How do we report payments received from our patients, for both co-payments and patient billing?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publis.

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